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    1
    Choosing your home

    Choosing Your Community

    Whether you connect with us virtually or visit one of our presentation centres in person, our sales team is here to help you find the perfect community. We’ll guide you through our floor plans, community features, and surrounding neighbourhood amenities, ensuring a choice that fits your lifestyle while protecting the long-term value of your home.

    2
    Decor Experience

    The Décor Experience

    Working alongside a professional Décor Consultant, you will easily finalize the details that make your home uniquely yours. We provide an effortless selection process, pairing curated design options with local Canadian craftsmanship.

    3
    Customer experience

    Customer Experience

    From the moment you purchase your home until your Pre-Delivery Inspection (PDI), our Customer Experience team is here to support you. We provide complete peace of mind by guiding you through key milestones and keeping you informed along the way. Our team goes above and beyond to make the home buying journey a memorable one.

    Have a question? Reach out to us at customerexperience@marlinspring.com.

    4
    Customer care

    Customer Care

    Our dedicated, in-house Customer Care team is present on-site to guide you through the final stages of your homeownership journey and beyond. We oversee your Pre-Delivery Inspection (PDI), manage the occupancy process, and remain your primary point of contact throughout your two-year Tarion warranty period. Familiar with your specific home and layout, our team provides a personalized approach to ensure any warranty deficiencies are resolved efficiently, giving you complete support long after you receive your keys.

    Have a question? Reach out to us at customercare@marlinspring.com.

    Journey shapes